What to write in an email to the patient when a call to him/her has been failed?
Email message after failed call
Dear [name of the patient],
Hi! Thanks for contacting us for your problem. We tried to get in touch with you, but could not get through the number. We empathize with your problem, and will try our best to help you get rid of it.
[problem’s name] is a common problem. However, it does need a proper medical attention before it becomes serious. We at Dr Monga’s have expertise and experience of treating this problem successfully on hundred of patients.
You can either give us a call at +91-11-8010931122 for a communication with our Counselor from M/s Dr Mongas, New Delhi India, or let us know a suitable time for us to call you back.
Regards,
[Your Name]
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